When Two Become One
Our early arrears and white label solution to rehabilitate and recover your customers’ arrears or manage your live accounts. All communications go out in your name, with your branding and with CSA accredited agents answering inbound contacts as you.
Focus on your core business activities, leaving your collections to an experienced and licensed partner.
Save money, time and resource compared to managing the process yourself.
Maintain full control by accessing detailed management information, available to you 24/7 through our client portal.
Let Us Do The Heavy Lifting For You!
Do you want to strengthen your internal collections or credit control procedures? Or what about replacing them entirely with a cost effective, auditable solution? We can design a bespoke collections process in your own name but administered by our expert collections team?
We’ll build a process designed in tandem with your current processes and regulatory requirements. All communications can be issued in your name, with your branding and with our highly skilled CSA accredited agents ready to respond to contact and take payment. We use integrated flexible systems to ensure that customer records are kept up to date and offering:
- Seamless experience for your customers.
- Takes advantage of our tried and tested digital contact methods – SMS, Email, Webchat, Conversational SMS, Letters by email and more.
- Fully branded customer portal.
- Typically, 35-60 days long.