A recent study undertaken by L.E.K consulting has highlighted the key challenges and factors for success in the modern-day collections industry. Coeo is a technology-driven debt collection service provider with a consumer-centric and highly automated approach to business. According to L.E.K, the success of pioneers in the debt collection industry can be attributed to a […]

Choosing the right solution for you… Our team at coeo are here to help. We’ve built our business by helping clients solve any issue they have with either their internal or external collections functions.  In this blog post we’ll give you a quick look behind the curtains at the scope of our services as well […]

For those of you who don’t already know, we’re thrilled to announce that we are rebranding to coeo! With CRS joining the coeo group late last year, this change in branding was the logical move.  Joining the coeo group opened up a world of new possibilities for us, and we can’t wait to see what […]

We have some exciting news – the UK’s premier recoveries agency (us!) joins the coeo group of companies. Founded in 2010 and headquartered in Germany, coeo is the leading group of collections businesses across Europe.  With shared aims around the advancement of applied technology and a customer-first philosophy, we add ‘another string to our bow’ […]

At coeo our specialist insurance collections teams are experienced in designing and deploying a full suite of compliant end-to-end services, we can help with any stage of the collections cycle, whether it be MTC’s or DD rehabilitation. Find our more here.

At coeo our specialist B2B collections teams have been hard at work over the past ten years developing state of the art digital collections solutions that work hand in hand with traditional practices. Find our more here.

Here at coeo we enjoy years of telecommunications experience and a full suite of compliant end-to-end services, meaning whether lost or live we can help with any stage of the Telco collections cycle.  Find our more here.

Thanks for taking the time to read through this blog. As a business that measures itself on the phrase ‘Collections Solutions that Work’ we believe the services we provide need to make impact on our clients’ customers so we keep them at the centre of our decision making. Download our whitepaper on leveraging customer feedback; Packed […]

Data analysis can often feel overwhelming if you’re unsure of what you are looking for. There’s a danger and concern that if the data is not read correctly you can lead your organisation down an incorrect path. Experience is crucial for strategic decision making. We start with the anecdotal feedback and combine it with hard […]